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FAQ's
Ordering
- How can I place an order?
- What payment methods are accepted?
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- How long does it take to process my order?
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- Can I change my order after it has been placed?
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- How do I place a pre-order for a product?
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Shipping
- How long does Standard Shipping take?
- How are Express Orders shipped?
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- Can I place an order from outside the United States?
- How are international orders shipped?
- How often are orders shipped?
- Oversized Merchandise
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- What if I'm not home to accept my delivery?
Returns
- What is the return policy?
- How do I return merchandise?
- Who pays for shipping a return?
- Can I exchange an item for another?
- How will I be refunded?
- I received a defective product, can I return it?
- What happens if I refuse a delivery?
- What do I do if my shipment was lost, damaged or stolen?
- What do I do if an item is missing from my shipment?
Warranty
Privacy
- Is purchasing on LacrosseMonkey.com safe?
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- How does LacrosseMonkey use aggregate information?
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- Copyright and Trademark
- Mobile Terms & Conditions for Customer Support
Rebound Rewards
- How do I register for Rebound Rewards?
- Does it cost anything to register for Rebound Rewards?
- How are my Rebound Rewards calculated?
- What products are not eligible for Rebound Rewards?
- How long are my Rebound Rewards valid for?
- Can I opt-out of receiving Rebound Reward notifications?
- Can I receive Rebound Rewards if I placed my order as a Guest?
- How do I redeem my Rebound Rewards?
- If I use a Rebound Reward on an item and decide to return the item, what happens to my rewards?
- Can I earn or redeem Rebound Rewards at a MonkeySports Super Store?
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